Support
Need help with MyBenchBook or MyWB, found a bug or have an idea? Write to us:
To help us answer quickly, tell us:
- which app (MyBenchBook or MyWB) and which device (iPhone, iPad, Android, Mac, Windows);
- what you were doing and what happened, with a screenshot if you can;
- the email of your account, if the question is about your account.
We usually answer within a few working days, in English or Italian.
Frequent questions
Do I need an account?
No. You can use both apps as a guest; your data stays on your device. An account is needed for AI features, subscriptions and cloud sync, and it is the same for MyBenchBook and MyWB.
I didn't receive the confirmation email
Check the spam folder. From the sign-in screen you can ask for the email again. Unconfirmed accounts are deleted automatically after 7 days, so you can also simply sign up again later.
I forgot my password
Tap "Forgot your password?" on the sign-in screen and open the link in the email on the device where you use the app.
How do I delete my account?
See Delete your account.
Privacy
See the privacy policy and the terms of use.